Sales Policy for CozyCub

Latest Update: December 20, 2024

Welcome to CozyCub, your trusted online store for all your baby needs. By shopping with us, you agree to the terms and conditions set forth in our Sales Policy. Please read the following details to understand how we manage sales, product availability, and customer satisfaction.

1. General Sales Terms

At CozyCub, we offer a wide range of high-quality baby products, including clothing, accessories, and more. All sales conducted through our website are subject to the following terms and conditions:

  • Product Availability: We strive to keep our inventory accurate. However, due to demand fluctuations, certain items may be temporarily out of stock. If a product is unavailable after you place an order, we will notify you as soon as possible and provide a refund or an alternative product.

  • Pricing: All prices listed on the CozyCub website are in U.S. dollars (USD) and are subject to change without notice. Prices may vary due to promotions, discounts, or special offers. We reserve the right to correct pricing errors if they occur.

  • Order Confirmation: After placing an order, you will receive an email confirmation detailing the items you purchased, the total cost, and the expected delivery date. This is not an acceptance of your order but merely a confirmation of receipt. A contract between you and CozyCub will only be formed when we dispatch the goods.

  • Shipping and Delivery: We ship products worldwide. Shipping charges will be calculated at checkout based on the destination, weight, and size of the order. Delivery times vary depending on your location. Standard shipping generally takes 5-10 business days within the U.S., while international shipments may take longer.

  • Sales Tax: Sales tax will be applied to orders in accordance with local tax laws. This will be calculated and displayed at checkout based on the shipping address provided.

  • Payment: We accept various payment methods, including major credit cards (Visa, MasterCard, American Express), PayPal, and other secure payment processors. Full payment must be received before your order is processed.

  • Order Cancellations: If you wish to cancel your order, please contact us immediately. Cancellations can only be processed before the order is shipped. Once the order has been dispatched, you will need to follow our return policy for any changes.

2. Promotions and Discounts

From time to time, CozyCub may offer promotional discounts, limited-time offers, or clearance sales. These promotions are subject to specific terms, including expiration dates, product restrictions, and availability. Coupons or discount codes must be applied at checkout to be valid and cannot be combined with other offers unless specified.

  • Discount Codes: Enter the code during checkout to apply the discount to eligible products. Some codes are only valid for a limited time or for specific product categories.

  • Promotional Offers: These offers are typically temporary and subject to stock availability. CozyCub reserves the right to modify or terminate promotions at any time.

3. Returns, Exchanges, and Refunds

Our Refund and Returns Policy applies to all purchases made through the CozyCub website. Please refer to our returns policy for more details on how to return, exchange, or receive a refund for items.

4. Product Warranty

CozyCub offers a warranty on certain products. If an item is defective or damaged upon delivery, you may request a replacement or refund according to our Refund and Returns Policy. If a product has a manufacturer’s warranty, please contact us for assistance with making a claim.

5. Customer Support

If you have questions or concerns regarding any of our sales processes, including product information, order issues, or returns, our customer support team is available to assist you. Please contact us through the following:

6. Limitation of Liability

While CozyCub strives to provide high-quality products and reliable services, we cannot be held liable for any damages or losses resulting from the use of our products, the website, or any third-party services. In no event will CozyCub’s liability exceed the total amount paid for the purchase.

7. Modifications to the Sales Policy

CozyCub reserves the right to modify or update this Sales Policy at any time. We encourage you to review this policy periodically for any changes. Continued use of our website and services after any such changes constitutes your acceptance of the updated terms